enterprise-grade and highly qualified communication solution for business improvement by enriching internal collaboration between stakeholders and customer engagement by enabling online convenience and interaction – and it is designed as modular and brandable.
OrtusLive offers secure and brandable channel management.
shorten the processes by eliminating unnecessary adjuster onsite visits
digitalize the records to improve first-touch fix rate and time-to-resolution
enhance service capabilities with on-the-job training and knowledge base
reduce resolution time and enrich customer customer engagement
Private and branded high quality and augmented live video solution with chat communication for customer engegament and process improvement by enabling convenience and interaction with your internal stakeholders and end-customers.