Questions to Ask When Creating a Chatbot
Struggling with customer service response times?
· Chatbots respond instantly 7/24.
Are you trying to reduce customer service costs?
· Chatbot Provides 30% Savings to Companies
· Chatbots can reduce costs in high-volume customer service centers.
Want more data on customer service interactions?
Analyzing and storing the data obtained from the previous conversations from the chatbots and collecting the data from different channels are very significant in terms of increasing customer satisfaction in the subsequent meetings.
Are you wasting your time giving simple and plain answers?
Chatbots can instantly answer these questions 24/7 instead of you.
Having trouble increasing your customers?
47% of customers are open-minded about shopping with a Chatbot. (HubSpot)
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